FAQs
We have gathered our most common questions below. If you do not find what you need, email us at hello@shopwildmade.com and we will help.
What materials are used in Wild Made jewelry?
The Untamed and Mini Collections are crafted from high-quality brass, plated with a durable, multi-layer 14k yellow gold or rhodium finish, and set with high-grade, pave-set cubic zirconia. Each piece is third-party tested for plating thickness and durability.
How do I care for the plating?
Keep your jewelry away from perfumes, lotions, and harsh chemicals. Remove it before swimming, showering, or any activity that exposes it to moisture or abrasion. Clean gently with a soft, dry cloth, and store each piece in its pouch, away from heat and sunlight.
How do I find my ring size?
We offer a printable sizing guide you can use at home to find your exact size. Email hello@shopwildmade.com and we will send it to you.
Can I customize my chain length?
Most of our necklaces and bracelets feature adjustable chains with multiple length options. Check the individual product description for specific measurements.
What can I expect when my order arrives?
Each piece comes beautifully packaged in our signature pouch, ready for gifting or safekeeping.
What is your shipping policy?
We offer free shipping on orders over $75. You will receive tracking once your order ships. Please confirm current rates and timing at checkout.
What is your return policy?
Returns are accepted within 14 days of receiving your order, on unworn items in original condition with all packaging. Sale items, gifts with purchase, and items sold as sets are final sale. See our Returns and Refunds page for full details.
Do you accept custom or special requests?
We love hearing your ideas. For custom inquiries, email hello@shopwildmade.com and tell us what you have in mind.
Do you offer wholesale?
We do. Wild Made is carried by partners including the Toledo Museum of Art. To open a wholesale account, see our Wholesale page or email hello@shopwildmade.com.
How can I stay updated on new collections?
Sign up for our newsletter and follow us on social media for new releases, exclusive offers, and a look behind the scenes.